PRIVACY POLICY

Date of Last Revision: March 10th, 2026

Welcome to Arrow & Olive Branch. We are committed to the stewardship of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our site and purchase our digital products, including the Household Manager Manual.

By using our services, you agree to the practices described in this policy. If you have any questions, please reach out to us at support@arrowolivebranch.com.

1. PERSONAL INFORMATION WE COLLECT

We collect only the information necessary to serve you and provide an orderly experience.

  • Account & Contact Information: When you purchase or sign up for our lead capture, we collect your name and email address.

  • Financial Information: We do not store your credit card details. All payments are processed through SamCart and Stripe. Their use of your personal information is governed by their respective privacy policies.

  • Commercial Information: We maintain a record of the products you purchase from us to ensure delivery and support.

  • Usage & Device Data: We automatically collect certain information when you visit our site, such as your IP address, browser type, and how you interact with our pages. This helps us reduce mental load by optimizing our site's performance.

2. HOW WE USE YOUR INFORMATION

We use your data to provide a Sanctuary System for your home management, specifically:

  • To Deliver Services: Sending your digital manual and templates.

  • To Communicate: Providing updates on your order or answering support inquiries.

  • Marketing: If you opt-in, we may send you Life-Giving Rhythm tips and product offers. You may opt-out at any time via the unsubscribe link.

  • Legal Compliance: To meet our tax, gift-giving, and legal obligations.

3. SHARING YOUR INFORMATION

We do not sell your data. We only share information with trusted partners who help us run our business:

  • Service Providers: Including SamCart (checkout), Stripe (payments), and our email service provider.

  • Legal Requirements: We may disclose information if required by law or to protect the safety of our community.

4. INTERNATIONAL TRANSFERS

Arrow & Olive Branch is based in the United States. If you are visiting from the EU, UK, or other regions, please note that your data will be transferred to and processed in the U.S. We implement standard contractual clauses and safeguards to ensure your data remains protected according to global standards.

5. YOUR RIGHTS & CHOICES

Depending on your location, you have the following rights regarding your digital footprint:

  • Access & Correction: You may request a copy of the data we hold or ask us to fix inaccuracies.

  • Deletion: You may ask us to delete your personal information (subject to certain legal exceptions).

  • Opt-Out: You can opt-out of interest-based advertising or marketing emails.

To exercise these rights, please email support@arrowolivebranch.com.

6. CHILDREN’S PRIVACY

Our services are intended for parents and heads of households. We do not knowingly collect personal information from children under the age of 16. If you believe a child has provided us with data, please contact us immediately for removal.

7. SECURITY

We implement commercially reasonable organizational and technical measures (such as SSL encryption) to protect your data. However, no transmission over the internet is 100% secure. We encourage you to use strong passwords and protect your digital household.

8. CONTACT US

For any questions regarding this policy or your privacy, please contact our heart-of-home support team:

Arrow & Olive Branch 3009 S. John Redditt Dr Lufkin Texas 75904 STE E

Email: support@arrowolivebranch.com